Today we are going to take a look at how to find the best deck installation company in Kitchener.

We’ve been serving the tri-cities residential and commercial properties with deck and fence building, post hole digging, commercial snow removal and ice control since 2008 and we’d love to put our expertise to work for you.

We’ll give you some tips on how to find the perfect deck installation company and outline why it is important to work with the best. So let’s get going.

Learn how to find the best deck installation company near you

Tips for Finding the Best Deck Installation Company

 

1. Check Online Reviews

The internet is one of the easiest places to start your search for a deck installation company. You can begin by doing a search for “deck installation companies in Kitchener (or your local area)” to get a list of businesses to check out. Take a look at their Google reviews as well as their reviews on other third party sites such as Houz.

Take note of the number of reviews that they have received and their average rating. A company with 25 reviews with an average score of 4.4 will have a better track record for you to go by than one that has only 3 reviews and an average score of 4.4. Also, read through the types of comments that are made to find out both the positives and the negatives.

Do a Google search to find a list of potential deck installation companies

2. Make Sure They Are BBB Approved

The Better Business Bureau is another good place to check out the quality of the company you are considering hiring for your deck installation. The Better Business Bureau’s purpose is to “act as a mutually trusted intermediary to promote trustworthy business practices, resolve disputes, and provide information” to assist you in making a wise decision.

You can find out how long the company has been in business and the type of accreditation it has been given. The ratings are the BBB’s opinion of how the business is likely to interact with its customers. They range from F (which is the lowest rate) to A+ (which is the highest rate). It is a good idea to choose a company with an A+ rating.

Check for an A+ Better Business Bureau rating – Image Source: Better Business Bureau

3. Ask for References from Past Customers

It is also a good idea to ask the deck installation company that you are considering hiring for references from their past customers. People usually like to give their opinions when asked about a service they received. They will be quick to tell you what they liked about the company and usually even quicker to tell you what they didn’t like.

Speak with past customers to find out what their experience was like

4. Word of Mouth

Word of mouth is also a great way to find a trustworthy deck installation company. Take a stroll around your neighbourhood to see any of your neighbours’ decks that you like. Ask them what company they used for the installation and if they would recommend them to you.

You can also ask questions like:

  • Was the final price you paid the same as your quote?
  • Was the job finished in the promised time?
  • Did the final product look like the design you asked for?
  • Were the workers pleasant and did they clean up when they were finished?

In addition, ask any friends or family member that live locally for a recommendation. When you ask someone you know, you can be quite sure that you will get an honest opinion.

5. Check Out Their Website

Most reputable companies today will have a website that you can check out. A professional looking website is often a good indicator of the type of company that you will be dealing with. You can check out important information like how long they have been in business and you should be able to see pictures of their past work.

Check out their website to see examples of their work

6. Choose a Company with Lots of Experience

It is a good idea to choose a company that has a lot of experience with deck installation. You want to make sure that you hire someone who has the expertise to do a professional job and who will be equipped and know how to handle any unexpected issues that may come up in the process.

7. Choose a Local Company

It’s wise to hire a local company for your deck installation. It’s not only great to support your local small businesses, but if something goes wrong and you need to get in touch with them afterwards, you are more likely to have success contacting a local company to fix the issue than a company that is based out of town.

A local company is very concerned about their reputation and will want to make sure that they maintain a good name in their community.

Local companies will want to do a good job to maintain their reputation in your community

8. Choose a Company that Uses High-Quality Materials

Ask what types of materials they use in their decks. A deck installation is a sizable investment, so you want to make sure it is going to last and it is going to look great! Inferior materials may be cheaper in the short-term but they will not last as long as higher quality ones, making your total cost of ownership higher over time.

If you want your deck to look great and to stand the test of time, it is better to invest a bit more upfront so that you actually save money over the long haul.

9. Choose a Company that Knows How to Dig Post Holes Properly

Digging your post holes is probably one of the most difficult and most important parts of your deck installation. You should work with a company that understands this process and will know how deep to dig and will have the proper equipment to do the job right.

Postholes that are not installed properly are susceptible to frost heave which can lift and move your posts out of the ground, leaving your deck crooked and unstable. A properly dug post hole will ensure that your deck lasts longer and won’t succumb to the rigours of frost heave.

Make sure the company you choose knows how to dig post holes properly

Trust Citywide for Your Deck Installation

 

Citywide Property Maintenance specializes in custom deck building for both our residential and commercial clients in the Kitchener Waterloo area. We can design and build any size or style of deck you want.

Whether you are looking for a cozy sitting area or you are thinking of a larger multi-level deck complete with a built in hot tub, we can make it happen. We’ve been in business since 2008 and we have the expertise and the know-how to build you a high-quality, custom deck that will look amazing and last. Contact us today for your free estimate.

Other Services Citywide Provides

Citywide is a locally owned business based in Kitchener. We have been serving the Waterloo region for 13 years and we’d love to serve you too. Contact Citywide today or give us a call at (519) 841-3965 for a free estimate on your deck installation or for one of our other great services.

“Quick response, showed up on time, professional work, very good price for the job and pleasant to deal with. What more could you ask for?! Highly recommend them.”

Ken

“They work hard and do a great job! Post holes are always done great, good pricing and have a great friendly team of workers! They will also do full deck or fence builds if wanted and get the job done quick and looks amazing!”

Dylan